BETSY A. RILEY
email: bar@brws.com


 PROFILE · Highly creative project leader with strong entrepreneurial intuition. Possess unique blend of artistic, scientific, and technological skills. Over 15 years experience in new technology development and applications (with four years in web design, development, and maintenance). Background emphasizes visionary technology projects, well ahead of the commercialization curve.
· Extensive qualifications in all facets of project lifecycle development, from initial feasibility analysis and conceptual design through implementation, documentation, user training and enhancement. Formal training in Kepner-Tregoe problem and decision analysis process.
Open to contractual assignments. Core competencies:
- state-of-the art web design/development/content creation
- new media marketing strategy development/implementation
- public relations/technology evangelist/corporate spokesperson
- business process reengineering/strategic planning
- user training program design/delivery
- technical and creative copy writing/editing
- graphic design/specification/production
· Accomplished speaker, lecturer, trainer, writer. Liaison to government, corporate, and community organizations. Domestic and international subject matter expert on technology application. Proficient in communicating technical information to non-technical and resistant, or even techno-phobic, audiences. Detailed Publications and Presentations portfolio available upon request.

SELECTED ACHIEVEMENTS
OAK RIDGE NATIONAL LABORATORY (ORNL), Oak Ridge, Tennessee
Lockheed Martin Energy Research, Inc. (1993-present)
Manager of User Services: Center for Computational Sciences (CCS)

Lockheed Martin Energy Systems, Inc. (LMES) (1984-1993)
Graphics Development Manager: Computing & Telecommunications Division

Union Carbide Corporation Nuclear Division (UCCND) (prior to 1984)
Section Supervisor: Graphics Development Section, Computer Services
Graphics Coordinator/Computing Analyst II
PROGRAM ADMINISTRATION: CCS
· Specifically recruited to provide strategic direction, public relations, marketing, and daily oversight of a start up high performance computing research center established by the Department of Energy. Scope of responsibility:
- determining range of services/basic software catalog/operating schedules
- hiring/mentoring/prioritizing work flow of top talent for research/consulting
- tracking hardware usage/reliability, customer requests and research results
· Defined the nature, character, and infrastructure of CCS by developing user advocacy / interface policy and operating procedures.
· Directed and mentored a staff of computational researchers with doctoral degrees in a variety of scientific disciplines who provided consulting services on parallel computing technology to researchers nationwide.
INNOVATION: CCS
· Created the CCS's first-ever web site (2,000 pages), which was first site within ORNL firewall to be approved for external access. Structured web site to be used as a total information resource hub for staff and customers to communicate the Division's comprehensive and multi-dimensional activities. Active in promoting web use within corporation.
· Produced CCS's first-ever four-color annual report detailing technological advances, program initiatives, and project accomplishments.
· Pioneered use of innovative Kodamotion Card to replace a standard printed color publication as a marketing communication piece at trade shows and other public relations venues.
TRAINING PROGRAM DEVELOPMENT & PRESENTATION: CCS, LMES
· Conducted technical and artistic training classes for computer programmers, graphic artists, and managers. Authored/revised training manuals. Topics covered:
- hardware/software specification decision process
- graphics subroutine libraries and command-based languages
- color theory and effective visual communications
- user friendly communication of technical information
- introduction to internet and intranet applications
PROCESS IMPROVEMENT: LMES
· Strengthened information flow and reporting communications for government, commercial, and industrial projects relating to use of new and leading edge hardware and software.
· Chaired several top performing Productivity Improvement Project teams (two of which won Corporate President's awards for procurement and labor resource savings, and improved quality in computer graphics).
· Served on team which developed software licensing policy.
STRATEGIC MARKETING & PUBLIC RELATIONS: CCS, UCCND
· Coordinated each phase of award-winning trade show exhibits:
- budget and cost allocation
- booth theme and visual presentation
- vendor relations and materials scheduling
- publicity and media exposure
- booth schematics / construction
- booth staffing
· Originated corporate use of Intranet to internally advertise and communicate special events, trade show exhibits, and other mission-critical information.
· Organized a myriad of conferences, video-linked meetings, and symposiums including a dedication ceremony and grand opening festivities for a new Industrial User Center. Scope: media relations and publicity, facility arrangements (meals and lodging), VIP liaison and tour activities, day-of-event logistics, and security.
PROJECT COORDINATION: UCCND
· Provided leadership and vision to a comprehensive review of internal controls and a rewrite of policy and procedures. Reengineered installation, maintenance, and user support of graphics software on more than 20 computers serving 15,000 employees.
· Pioneered introduction of state-of-the-art and publication-quality graphics for rapidly expanding organization and instrumental in creating an in-house computer graphics department.
· Oversaw and controlled an $800,000+ annual budget (capital and operating).
· Supervised 10 direct reports (Bachelor and Master of Science-degreed levels).

 EDUCATION · Bachelor of Arts - Double Major: Mathematics and Computer Science
Murray State University, Murray, Kentucky
Graduated: Magna Cum Laude

 TECHNOLOGY · CGI/PERL scripting, HTML coding, HTTP Server (Netscape, Apache, Mosaic), JAVA, on a variety of hardware platforms (UNIX, OSF, Windows, DOS) , MS Office, optimizing content for search engine ranking, security management (SSL, certificates, encryption) for Internet/intranet/extranet
· Skilled in electronic publishing software (web design and programming)
· Well-versed in cross platform application development and multiple technologies